ACP Worldwide

Airline Cargo Management (GSSA)

ACP Worldwide has become one of the world’s leading airline management companies. With a network of offices spanning four continents combined with numerous exclusive alliances we provide a wide range of GSSA services to the airline industry on a truly global basis. ACP is able to offer an immediate, cost-effective representation product which is tailored to meet your exact requirements. Well established and with a reputation for providing superior, quality services, ACP Worldwide is your ultimate worldwide partner.

Our professional and enthusiastic team fully appreciate that our success depends wholly on making our customers successful.

Sales and Marketing

  • Own managed Offices in all territories providing total coverage
  • Motivated sales professionals, supported by office based Internal sales
  • Provision of agreed Cargo Tariffs
  • Telephone Sales and Tele-marketing
  • Import sales and service calls
  • Promotional Mail Shots & Multi Faxing of schedule/service changes
  • Preparation of Editorial for the Trade Press and regular Trade Adverts
  • Weekly or Monthly comprehensive reports following your chosen format
  • Dedicated telephone line(s), answered as the carrier if desired

Customer Services

  • Quotations & Reservations
  • Generation of immediate business via telephone chasing
  • Post Flights (Import & Export)
  • Total Customer Services – answering queries quickly and efficiently
  • Keeping customers informed by telephone of schedule / service changes
  • Full support to the external sales team

Operations

  • Priority loading instructions to the handling agent(s)
  • Pallet Build Supervision & Full airside monitoring frequently resulting in additional revenues
  • Shortage and Overage report plus Freight movement notacs subsequent to truck/aircraft departure
  • Covered 7 days a week – 365 Days a year
  • Claim processing in line with airline policy

Finance

  • Full invoicing as ACP or the carrier
  • Monthly statements
  • Reconciliation on Interline receivable and moneys due
  • Weekly or monthly information to the appropriate airline office on the net or gross revenue provided
  • Collection of receivable and full credit listings to be used in conjunction with your own